GlobalCove Technologies, LLC and its websites, software products, and applications ("we", "our", or "us") believe that your privacy is very important. This Policy outlines the types of personally identifiable information and other data that we will collect from you through our websites, software products, and applications (collectively, the "Services"), and how we will use and when we might disclose such information and data to third parties.
Your use of our Services and/or submission of information to us constitute your consent to this Privacy Policy and the processing of your information (personal and non-personal) as described in this Policy. Under applicable law, GlobalCove Technologies, LLC is the "data controller" of personal data collected through the Services.
This Privacy Policy is effective as of February 26, 2026.
Types of Information We Collect
There are two types of information we may collect through your use of the Services:
How We Collect Information
- If you choose to create an account, register for a service, sign up for our newsletter, request support, or in any other way take steps that require the submission of Personal Information or Non-Personal Information, we may collect information such as your name, email address, physical address, date of birth, gender, and/or phone number.
- If you choose to connect to one of our Services through a third-party service such as a social network, we may collect Personal Information and Non-Personal Information from your profile on such third-party services, such as your name, username, photograph, gender, and date of birth.
- If you choose to make a purchase through our Services, we will collect your payment information and other billing information.
- If you choose to make use of any public forum, comment section, or chat function, we may collect any Personal Information you may disclose through such means.
- If you choose to send a message to another user through our messaging or communication features, we may collect any Personal Information you may disclose through such means, as well as the necessary Personal Information of the user(s) you are contacting, in order to facilitate the communication.
- If you choose to enable push notifications, we may use your Personal Information, or Non-Personal Information such as a device ID, in order to send push notifications to your device.
- If you choose to submit your Personal Information to us for any other reason in any other form, we will collect such Personal Information and use it for the purposes for which you submitted it.
- We will not collect any Personal Information from you simply by virtue of your visiting our websites; we only collect it if you choose to submit it to us. We do, however, collect Non-Personal Information such as device IDs, IP addresses, and other persistent identifiers, as well as Usage Data, whenever you use our Services. Such Non-Personal Information is not combined with Personal Information unless you choose to submit Personal Information to us.
Use of Cookies
GlobalCove Technologies, LLC uses cookies or similar technologies to collect and store certain information. These typically involve pieces of information or code that a website transfers to or accesses from your computer hard drive or mobile device to store and sometimes track information about you. Cookies allow us to create a unique device ID, enable you to be remembered when using that computer or device to interact with our Services, and can be used to manage a range of features and content, including storing preferences and presenting personalized content.
We use cookies to distinguish you from other users of our Services. This helps us to provide you with a good and personalized user experience and also allows us to improve our Services.
Most web browsers automatically accept cookies, but you can usually change your browser settings to prevent that. However, you may not be able to take full advantage of our Services if you do so.
We use the following types of cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our websites and under our terms with you. They include, for example, cookies that enable you to log into secure areas of our websites or make use of e-billing services.
Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our websites when they are using them. This helps us improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognize you when you return to our websites. This enables us, subject to your choices and preferences, to personalize our content, greet you by name, and remember your preferences (for example, your choice of language or region).
You can manage your cookie preferences through your browser settings. Please refer to your browser's help documentation for instructions on how to disable or manage cookies. Except for essential cookies, all cookies used on our Services will expire after two years.
Advertising
Some of our Services may display advertising content. If advertising is present, Non-Personal Information such as age and gender may be used to ensure that appropriate advertising is offered to you. Depending on your device and its operating system, you may be able to prevent your device's ad identifier from being used for interest-based advertising or reset your device's ad identifier by changing the settings of your device.
Our Services currently do not respond to "Do Not Track" (DNT) signals and operate as described in this Privacy Policy whether or not a DNT signal is received, as there is no consistent industry standard for compliance.
Your Rights
We ask that you keep the Personal Information that you provide to us current and that you correct any information you have provided us by contacting us at privacy@globalcove.com. You represent and warrant that all Personal Information you provide us is true and correct and relates to you and not to any other person.
If you wish to opt out of further communications from us, or if you wish to review, delete, and/or revise the Personal Information we have stored about you, please contact us with your specific request at privacy@globalcove.com; provided, however, that we reserve the right to retain an archive of such Personal Information for a commercially reasonable time to ensure that its deletion does not affect the integrity of our data; and we further reserve the right to retain an anonymous version of such information.
If you have previously consented to our sharing of your Personal Information to third parties for any purpose, including direct marketing purposes, you may opt out at any time by contacting us at privacy@globalcove.com and including "Opt Out of Disclosure" in the subject line.
If you wish to opt out of push notifications, you can adjust the notification settings on your device or within the applicable application.
You can decline to permit cookies or other tracking technologies, but in that case we cannot promise you that all features will function properly as a result.
If you use the Services, you are responsible for maintaining the confidentiality of your account and for restricting access to your computer or device, and you agree to accept responsibility for all activities that occur under your account.
Partnerships and External Sources
Our Services may link to external sites beyond our control. This privacy policy covers only the way we treat the Personal Information and Non-Personal Information we collect through our Services. By accessing any external sites, you are agreeing to the privacy policies of those sites. Please understand that the external sites may have different policies with respect to the collection, use, and disclosure of your Personal Information. We have no control over and are not responsible for the privacy practices of such third parties. Therefore, you are encouraged to review the privacy policies of all third-party sites. Without limiting anything in the following section, we are not liable in any way for the actions, inactions, or policies of any external services.
Children
Our Services are intended for general audiences, and we do not knowingly collect or use any Personal Information from children under the age of 13. When users are identified as under 13, we will block such users from providing Personal Information or make sure to get prior parental consent before collecting Personal Information.
If you are a parent of a child under 13 years of age and you believe your child has provided us with Personal Information, please contact us at privacy@globalcove.com and we will delete the information from our system.
We may collect Non-Personal Information, such as a device ID or other persistent identifier linked to the device or computer, which may be used by a child to use our Services. The data collected will be anonymous and not tied to any Personal Information. In addition, this data will be used solely for internal purposes such as personalization of content and security.
Some of our applications may permit in-app purchases. Such purchases do not always require the re-entry of payment information because they may be made through an existing third-party account. If you are a parent who is concerned about this feature, you may disable the ability to make in-app purchases through your device or account settings.
If you are between the age of 13 and 18, please obtain your parents' permission prior to registering with our Services or providing us with any Personal Information.
Changes
We reserve the right to change this Privacy Policy at any time. In the event we make material changes to this Privacy Policy, such policy will be re-posted in the "Privacy" section of our Services with the date such modifications were made indicated on the top of the page. Therefore, please review this Privacy Policy from time to time so that you are aware when any changes are made to this Privacy Policy. Your continued use of the Services after such change constitutes your acceptance of any such change(s), and if you do not accept any changes, you may choose not to use the Services or opt out by sending us an appropriate notice. If you would like further information about any recent changes made, please send your request to privacy@globalcove.com and include "Information about Changes" in the subject line.
Security
It is entirely your choice whether or not you provide Personal Information to us. We and/or our third-party partners have put in place physical, electronic, and managerial procedures to attempt to safeguard and help prevent unauthorized access, maintain data security, and correctly use the Personal Information collected through the Services.
We take, or obligate applicable third parties to take, reasonable precautions to protect our customers' Personal Information against loss, misuse, unauthorized disclosure, alteration, and destruction. However, please remember that no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, we cannot ensure or warrant the security of any information that you transmit to us or from us, and you do so at your own risk.
When we use third parties to assist us in processing your Personal Information or payment information, we take reasonable steps to require that they comply with this Privacy Policy and otherwise protect your Personal Information.
If there is a breach of security involving your payment information from our Services, we will inform you immediately and take commercially reasonable steps to rectify such breach.
If you believe your Personal Information is being improperly used by us or any third party, please immediately notify us via email at privacy@globalcove.com.
In the event you choose to establish an account with us, you should not share your login information with anyone.
Your Privacy Rights in California
Under certain circumstances, California Civil Code Section 1798.83 requires that, upon receipt of a request by a customer residing in California, a business is required to provide a list of all third parties to whom Personal Information was disclosed in the preceding calendar year for direct marketing purposes, as well as a list of the categories of personal information that were disclosed. However, the foregoing does not apply to businesses like ours that do not disclose Personal Information to third parties for direct marketing purposes without prior approval or that give customers a free mechanism to opt out of having their personal information disclosed to third parties for their direct marketing purposes.
Users residing in California may request further information about our approach to this law by writing to us at privacy@globalcove.com, using the subject line "CA Request for Information," and requesting further information.
Your Data Rights and Choices
We believe that users should be treated equally no matter where they are, and so we are making the following options to control your data available to all users, regardless of their location.
You can unsubscribe from certain emails by clicking the "unsubscribe" link they contain. You can opt out from certain cookie-related processing by following the instructions above in the "Use of Cookies" section.
Individuals in the European Economic Area, Canada, Costa Rica, and some other jurisdictions outside the United States have certain legal rights to obtain confirmation of whether we hold personal data about them, to access personal data we hold about them (including, in some cases, in portable form), and to obtain its correction, update, amendment, or deletion in appropriate circumstances. They may also object to our uses or disclosures of personal data, to request a restriction on its processing, or withdraw any consent, though such actions typically will not have retroactive effect. They also will not affect our ability to continue processing data in lawful ways.
How can I access the personal data you have about me?
If you would like to submit a data access request, please contact us at privacy@globalcove.com. We will then start the process and provide you access to the personal data that GlobalCove has on you within 30 days.
How do I correct, update, amend, or delete the personal data you have about me?
Please write us at privacy@globalcove.com with the words "Personal Data Request" in the subject or body of your message, along with an explanation of what data subject right you are seeking to exercise. For your protection, we may take steps to verify identity before responding to your request.
How do I object or restrict the manner in which GlobalCove processes my personal data?
You have a right to ask us to stop using or limit our use of your personal data in certain circumstances, for example, if we have no lawful basis to keep using your data, or if you think your personal data is inaccurate.
Individuals in the European Economic Area have the right to opt out of all of our processing of their personal data for direct marketing purposes. To exercise this right, you may click the "unsubscribe" link in any of our marketing emails.
The rights and options described above are subject to limitations and exceptions under applicable law. In addition to those rights, you have the right to lodge a complaint with the relevant supervisory authority. However, we encourage you to contact us first, and we will do our very best to resolve your concern.
Legal Disclaimer
Our Services operate AS-IS, and we do not represent or warrant that our Services will be available at all times, or that your use of the Services will be uninterrupted or error-free. We are not responsible for your ability to access the Services or for matters beyond our control. This Privacy Policy is governed by North Carolina law, excluding its provisions on choice of law.
If you have any general questions about our Privacy Policy, please contact us at privacy@globalcove.com.